We help high-volume Amazon FBM and Amazon FBA merchants and brands fulfill customer orders quickly and affordably, globally.
Shipmaestro’s cloud-based proprietary platform, Navigate, acts as your back office for Amazon FBM & FBA to let you seamlessly leverage a single trusted fulfillment partner.
Connect your Amazon store, import your products, then send us your inventory with our discounted shipping.
We store your inventory in any combination of our fulfillment centers across Canada & the USA.
As soon as a customer places an order on Amazon, we ship it from our nearest fulfillment center directly to the customer.
We’ll work with you to examine global expansion opportunities and the marketplaces we can dominate next.
We’ll take care of Amazon Merchant Fulfillment (FBM) activation and fulfilling your orders from our warehouse to customers directly.
All while making sure you don’t lose out on sales while we improve your IPI score.
Fully compliant Amazon discounted shipping carriers to ensure your Amazon account health is in good standing at all-times.
All Amazon FBM orders submitted are fulfilled on the same day so you can avoid chargebacks and sell more products.
9 warehouses across Canada and the USA – from 10 orders to 10,000 – we have you covered to help not just manage, but grow on Amazon.
We manage both Amazon FBA & Amazon FBM inventory from our warehouses across Canada & the USA.
With a 98.95% compliance rate with Amazon FBM orders, we understand the ins and outs of the entire Amazon prep process.
We’ve got it covered. We assemble and package your items to meet your guidelines, no matter how intricate the details. Your ready-to-ship kits will reach your customers just the way you want them to.
Hell yes! We work with businesses of all sizes and we do not have any minimum spend requirements.
As short as 4-5 days! After learning more about your goals and business, our team can assist you as quickly as you need!
ShipMaestro requires customers to create purchase orders through their ShipMaestro account management portal. ShipMaestro provides a demo on this step during the onboarding process.
It's relatively straightforward on our end. We have simple easy to follow receiving Guidelines for all incoming inventory. While you are getting your inventory, we are always a Slack away to help you throughout the transition.
With ShipMaestro, you only pay what you really need. The service charges depend on various factors, which you can learn about on our pricing page.
Our storage charges are geared to save you money and ensure rapid delivery. We don't charge for inventory in our warehouse at the beginning of the month but rather on the inventory remaining at the end of each month. If you have no inventory remaining at the end of the month, the storage fee would be $0.
Yes, ShipMaestro handles customer returns. Upon receiving the returned items, ShipMaestro will process the return and either restock or dispose per your return standards.
We use plain brown corrugated boxes in various sizes and recycled mailers. We optimize for the perfect size box to fit your items to prevent waste. We use kraft tape on all of our packages to reduce plastic and secure your products. We're always on the lookout to find the finest quality and sustainable packaging. Of course, if you need anything beyond this, we'll help you source it.
Of course! ShipMaestro offers shipping rates for both DDU & DDP options so you can quickly ship your orders to over 175 countries worldwide.
ShipMaestro has negotiated domestic and international shipping rates with UPS, USPS, FedEx, and DHL. Our software compares real-time negotiated carrier rates against one another, allowing customers to take advantage of the most cost-effective shipping rate for each order.
It's completely free! We're constantly working to build the best technology and tools for our customers to oversee and manage their fulfillment operations. Our software includes the returns portal, inventory management and tracking, order management, automation rules, and much more!
If you have your own Slack account, ShipMaestro will connect with you via Slack Connect. If you are new to Slack, ShipMaestro will set up your dedicated Slack channel and invite you to join. It is as simple as accepting an email invitation and downloading the Slack app on your desktop or mobile device. After a quick profile setup, you will be able to instantly communicate with your dedicated fulfillment team on all your inventory updates, order changes, and account related questions!
Feel free to contact us! You can use our contact form or you can send us an email to info@shipmaestro.com
